Need Help? We're here for you.
Great service should come standard with great Internet.Whether you’re signing up for service, scheduling installation, managing your account, troubleshooting an issue, or upgrading your Internet plan, our Concierge & Customer Support team is here to help every step of the way.
Phone
Technical Support
Always Available: 24/7/365
📞 (866) 334-2021
Concierge Hours
Monday–Friday
8:00 AM–8:00 PM ET
Closed on major holidays
concierge@fiberfasthomes.com
Questions about service, installation, billing, or account support?
We’re here to help! Send us an email or complete the contact form below.
A member of our Concierge team will respond as soon as possible.
Address
2941 Dawn Road
Jacksonville, FL 32207
Our Jacksonville warehouse serves as Fiber Fast Homes’ mailing address and operations hub.
Supporting our growing network of communities across California, Colorado, Florida, Georgia, North Carolina, Texas, and Virginia.